Inquiry Status Publisher
Add-on for Total Support HelpDesk
Give your customers the ability to lookup status and other information on their inquiries (open and closed).
All that is required is that your company has a web site
- Publish inquiry status information for all or selected customers.
- Select what information your customers will see when they look up their inquiries
- Choose from a standard template or design your own
- Setup a schedule to automatically process and have your inquiries ready to upload to your web site
- Publish to an area on your web site available for all visitors or setup special folder with log on for 'subscribers'
- No special software or hardware
Inquiry Status Publisher is a 1-user server license. One-time purchase.